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Frequently Asked Questions

  • Why am I unable to use the Face Scan feature?
  • Why can I not see a player I have in my manage squad screen?
  • Where can I download the PS5 version of the Captain Edition?
  • Can I create a stadium on the Nintendo Switch?
  • Will I need to download the game if I buy the cartridge or game disc?
  • Will the Nintendo Switch support Cross saves and cross platform play?
  • Will my account get banned for flipping cards on the marketplace?
  • If I buy the physical edition of MLB the Show 23 with dual entitlement, do I have to get the Xbox Series X with the disc drive to play if I upgrade to next gen?
  • What are the rewards for each edition of The Show 23 and how do I redeem them?
  • What is the difference between Collections vs Exchanges?
  • How can I purchase Stubs?
  • How to report an issue with my account in MLB The Show?
  • Is Sounds of the Show in MLB The Show 23?
  • What is cross progression account linking and how do I link or unlink my account?
  • What platforms will I be able to purchase MLB The Show 23 on?
  • Will my progress from previous editions of The Show carry over to MLB The Show 23?
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