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Frequently Asked Questions

  • Where can I review the Code of Conduct that is presented when first connecting to MLB The Show Online?
  • I won the Javy Baez Nike Shoe Moment Contest. What happens next?
  • How do I redeem my pre-order or special edition rewards?
  • How can I make changes or cancel my pre-order?
  • Am I able to upgrade my game version like I could last year?
  • Where can I find information on the different version and pre-order bonuses?
  • Which versions are eligible for Early Access?
  • How do I know if I'm eligible for a loyalty reward?
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